Customer Notice - Installation of ePIC in Londonderry & Coleraine Offices
Published on Thu, 21 Oct 2010
Planning Service wishes to inform our customers that the Agency intends to install the new ePIC computer system in its Londonderry and Coleraine offices from 1 November 2010. It is anticipated that this exercise will be completed by 8 November. If there is any change to this date it will be published here.
The Agency has put a range of measures in place to ensure the installation of the new system will have a minimal impact on the services provided to our customers during this period.
Office opening hours, open file appointments, council meetings and site visits will be unaffected. All applications, reserved matters and environmental statements received during this week will be date stamped and date honoured and cheques will be kept securely in a safe. Planning applications received during the installation week will be validated and advertised approximately one week later than usual.
All Other Divisional Offices
The provisional timetable for installing the new system in the remaining Divisional Offices is as follows:
|Division||Installation Week||Go-live date|
|Omagh & Enniskillen||22 Nov||29 Nov|
|Downpatrick||6 Dec||13 Dec|