Planning Portal

Information Leaflet 2: Making a Complaint

Date: January 2012
We aim to provide a quality service for our customers.
We take all complaints very seriously and place great importance on what our customers have to say. If you feel any aspect of our service falls short of what you can reasonably expect we would like to hear from you.
This information leaflet provides details of how our complaints procedure works and explains the steps to follow.

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