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DCAN 14: Siting and Design of Radio Telecommunication Equipment
Annex F - Operator Enquiry Points

Each of the operators and infrastructure providers has a dedicated staff dealing with enquiries and complaints received by phone, by letter or as an e-mail. Commitment Eight of the Ten Commitments is to “provide specific staff resources to respond to complaints and enquiries about radio base stations within ten working days”. The operators are committed to ensuring that concerns from the public are dealt with properly.
Three UK
0845 604 3000
www.three.co.uk Opens link in a new browser window
O2 UK
0113 388 6780
www.o2.com Opens link in a new browser window
Crown Castle UK Ltd
01635 866 488
www.crowncastle.com Opens link in a new browser window
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