Contact us

The Planning Service operates from Headquarters in Belfast and 6 divisional planning offices across Northern ireland.

Planning Service Headquarters, based in Millennium House, 17-25 Great Victoria Street, Belfast  deals with strategic planning issues. In HQ we also have a number of specialised teams which deal with complex operational issues such as minerals planning, major retail applications and applications that have been declared as major applications under Article 31 of the Planning (Northern Ireland) Order 1991.

Divisional Planning Offices are responsible for operational issues, within particular local government districts, such as development control and enforcement and for preparing development plans.

As part of our efforts to provide a fully accessible service and take a consistent approach to customer service across the Agency, all Planning Service public reception offices will operate the following standard opening hours from 29 January 2007:

It is always advisable to make an appointment before visiting a divisional planning office. This will help to ensure that you are seen promptly. Remember an appointment must always be made should you wish to see a planning application file.

General enquiries about planning policy, procedures or progress on initiatives should be addressed to:

Planning Service Headquarters
Millennium House
17-25 Great Victoria Street
Belfast
BT2 7BN

tel: (028) 9041 6700
textphone: 028 9054 0642
fax: (028) 9041 6802
email: planning.service.hq@doeni.gov.uk

Before you email us with an enquiry, you may find it helpful to visit the Frequently Asked Questions page on this website.