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| Home > Information Leaflets > Information Leaflet #2: Making a Complaint - If you are still not satisfied |
| In Information Leaflet # 2 | ||
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What is a complaint? | |
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How to make a complaint | |
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Our commitment | |
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Information Leaflet #2: Making a Complaint
November 2006
If you are still not satisfied
If you are still not satisfied after receiving a response from the Chief Executive’s Office, you can ask an Assembly Member to sponsor your complaint to the Assembly Ombudsman for Northern Ireland.
The Ombudsman can investigate complaints against government departments and their agencies, including the Planning Service. The service is free and totally independent. The Ombudsman will normally expect you to have used our complaints procedure before he will accept a complaint.
How can I contact the Ombudsman?
The Ombudsman
Freepost BEL 1478
Belfast BT1 6BR
Freefone: 0800 34 34 24
e-mail: ombudsman@ni-ombudsman.org.uk
website: www.ni-ombudsman.org.uk 